Sales Process
Tharaldson Communications, Inc. employs an elite staff of professional, industry-savvy individuals. Their intensive training and manufacturer certifications ensure your proposal will be a thorough review of the property, whether you are considering new construction, renovation, or upgrading your current property’s communications needs.

Blueprint Design Take-Off
TCI’s account managers are experts in reviewing blueprints and determining the property’s equipment needs. In our review, we’ll see what others not specializing in hospitality might miss, like elevator landing phone locations, outdoor weatherproof enclosures, and cabling for pool chemical monitoring systems. It’s also an opportunity for us to assist you with local code issues and what impact franchise standards will have on the system design, based on your blueprints. We will assist you in reviewing the blueprints for missed locations, which can be a serious time and monetary expense and, in some situations, against building code violations.

Consult Franchise Standards
Because we are so well connected in the hospitality industry, our sales staff receives frequent updates to franchise standards policies and will ensure that your property is in compliance. We have even assisted some companies in developing their telecommunications franchise requirements. Just as important, we understand the importance and relevance of these franchise standards.

Trunk Facility Analysis
We will determine the number of telephone lines your property should have based on several industry-standard factors. We have a formula-based system to accurately determine the number of lines needed. We also factor in several issues like type of property, location (city, state), target occupancy expectations and type of usage (business vs. leisure guest). Other vendors not connected to the lodging industry do not have access to this information, and as a result have to guess how many lines a customer would need, potentially wasting money with excess lines or causing guest complaints with too few lines.

Product Recommendation
Utilizing our product and industry knowledge, our sales and technical staff will recommend the best products and services for your property’s needs. And at TCI, you will always have options. Doing business with us doesn’t lock you into only one product offering. We install and service two of the top four lodging PBX systems. We offer options in voice guest messaging, guest room phones and call accounting. TCI will create a detailed hardware configuration recommendation including: telephone system, voice messaging, room telephones, call accounting and other peripheral equipment, specifically outlining all of the requirements of your property and the options available.

Proposal and Configuration Summary
Your proposal from TCI will be a clear, concise, easy-to-understand outline of the property’s requirements and the solutions we recommend for outstanding system performance and reliability.